Patrick Lencioni

After her first two weeks observing the problems at Decision Tech, Kathryn Petersen, its new CEO, had more than a few moments when she wondered if she should have taken the job. But Kathryn knew there was little chance she would have turned it down. After all, retirement had made her antsy, and nothing excited her more than a challenge. What she could not have known when she accepted the job, however, was just how dysfunctional her team was, and how...

"Knowing what emotional intelligence is, and knowing how to use it to improve your life, are two very different things."--Publisher In today's fast-paced world of competitive workplaces and turbulent economic conditions, each of us is searching for effective tools that can help us manage, adapt, and strike out ahead of the pack. By now, emotional intelligence (EQ) needs little introduction--it's no secret that EQ is critical to your success. But...